Bouclair Return Policy

If you are not satisfied with an item, you may exchange it or return it and we will refund your purchase if it is eligible. (Please check the Terms & Conditions below to determine whether your return is eligible for a refund or an exchange).

HOW TO RETURN OR EXCHANGE A PURCHASE

Return or exchange your purchase in person at any one of our Bouclair stores. Please bring your original receipt with you. Consult our store locator to find a Bouclair store near you. It’s preferable to return your merchandise to the same store where you bought it.

TERMS & CONDITIONS

30 DAYS:
All merchandise must be returned or exchanged no later than 30 calendar days after it was bought.

DOCUMENTATION:
Your receipt must accompany your returned item(s) in order to process your refund or exchange.*

GOOD CONDITION:
All returned items must be in their original packaging and deemed to be in an unused condition before they can be accepted for a refund or exchange.

NON-RETURNABLE ITEMS (FINAL SALE):
We do not accept returns or exchanges on “door crashers”, clearance merchandise, custom cut items and special orders.

* IMPORTANT:
Without a sales receipt, only an exchange may be possible. Poles, drapery hardware accessories and curtains exchanged without a receipt will have 40% deducted from the original price (The 40% represents the average discount).